Frequently Asked Questions
Find the answers to some of our frequently asked questions below so you can plan your next Chicago trip to The Westin Michigan Avenue.
Do you have free Internet in the hotel?
Guests can enjoy complimentary wireless high speed Internet access in our lobby. We offer Internet access in guest rooms for a fee of $12.95 USD per day.
Does The Westin Michigan Avenue have a fitness center and swimming pool?
We do offer a 24-hour WestinWORKOUT® Fitness Studio which is complimentary to our guests and features state-of-the-art workout equipment with treadmills, ellipticals, free weights, and private television monitors on Stairmasters. Don't have room to pack your workout gear? Try our New Balance Gear Lending program. The hotel does not have a swimming pool.
Does the hotel have a spa?
Yes, Body Rituals Boutique Spa is located on the 4th floor of the hotel. Services include facials, herbal massages, botanical treatments, manicures & pedicures, as well as waxing. For more information, please call 312-703-9999.
What are the dining options at the hotel?
Located on our lobby level is The Grill on the Alley serving American-themed favorites such as steaks, sandwiches, pastas, fresh seafood and homemade dessert options. The Grill on the Alley is open for breakfast, lunch and dinner, and also boasts a 44-foot bar serving a wide selection of cocktails, fine wines and beers. Outdoor dining is available in the summer months.
Additionally, Cafe a La Carte is located near our Concierge desk in the lobby offering freshly baked breads, pastries and Starbucks® Coffee. Open daily from 6am-12pm.
How do I get to the hotel from the airport?
Taxis, shuttle service and public transportation are all options for traveling to and from the hotel (fees will apply). Midway Airport (MDW) and O'Hare International Airport (ORD) are both approximately 16 miles from the hotel.
Can I take public transportation from the airport to The Westin Michigan Avenue?
Yes, for Midway Airport, take the CTA Orange Line towards Loop to the Roosevelt Road exit. Transfer to the CTA Red Line and continue towards Howard, exiting at Chicago Avenue. Once exited the station, walk three blocks east to Michigan Avenue, turn left and walk three blocks to Delaware Avenue to the hotel entrance.
For O'Hare Airport, take the CTA Blue Line to the Jackson Boulevard exit. Here, transfer to the CTA Red Line and continue towards Howard, exiting at Chicago Avenue. Once exited the station, walk three blocks east to Michigan Avenue, turn left and walk three blocks to Delaware Avenue to the hotel entrance.
What are the parking options at the hotel?
Westin Michigan Avenue parking is available for $59 per night. This valet parking fee includes in and out privileges during a guest's stay. Self parking is not available.
Things to do in Chicago
What are the recommended attractions to experience during our weekend in Chicago?
There are many great attractions to visit around Chicago. A few highly recommended landmarks and attractions include:
- Michigan Avenue Shopping
- Art Institute of Chicago
- Cloud Gate in Millennium Park
- Chicago Symphony Orchestra
- Lake Michigan
- Wrigley Field
Where can I go running nearby the hotel?
There are several routes around Lake Michigan and the Chicago River. Ask our Concierge for a complimentary Chicago running map for scenic 3-mile and 5-mile route options near the hotel.
What can I do within walking distance of the hotel?
There are many options of places to visit and things to do in Chicago that are within a short walk of our hotel.
Across the street from the hotel, you'll find:
- John Hancock Observatory
- Shopping - 900 Shops
- Water Tower Place
Within one mile from the hotel, you'll find:
- Oak Street Beach
- City Gallery in the Historic Water Tower
- Navy Pier and IMAX Theatre
- Millennium Park
- Chicago Chocolate Tours